Support Services That Keep Everything Running Smoothly. Instant Response, 24/7 Control, Total Safety—We’ve Got Your Back!
We take the worry out of facility management with our round-the-clock 24/7 Smart Command Centre, Quick Response Team (QRT) to Fire Safety. From instant issue resolution to continuous monitoring and life-safety readiness, our services are designed to keep your property safe, efficient, and always operating at its best. No matter the challenge, Altez is here to ensure that your space is in expert hands—at all hours, every day.
24/7 Smart Command Centre
Our round-the-clock Command Centre integrates real-time monitoring, mobile alerts, and IoT-powered dashboards to oversee all critical systems—from security and M&E to cleanliness and emergency response. Issues are identified early, escalated instantly, and resolved efficiently.
Backed by our Quick Response Team (QRT), we provide island-wide coverage for Mechanical, Electrical & Plumbing (MEP) emergencies.
How it works?
- Report an Emergency via our 24/7 hotline
- Helpdesk Routes the Nearest Mobile Team to your site
- Mobile Team Responds Immediately to resolve the issue
When Systems Fail, We Don’t.
Whether day or night, our team ensures fast, effective resolutions with minimal downtime— keeping your operations smooth and secure.
Quick Response Team (QRT)
Fast. Skilled. Always Ready.
Our QRT is deployed to provide support for Mechanical, Electrical, and Plumbing (MEP) issues—keeping your building operational with minimal disruption. Whether it’s an urgent repair or preventive action, our skilled technicians are only a call away.
Electrical Faults and Repairs
Immediate response to electrical faults such as power outages, circuit failures, and electrical breakdowns. Our team ensures minimal disruption and quick restoration of service
HVAC Troubleshooting
We provide fast troubleshooting and repairs for your heating, ventilation, and air conditioning systems, maintaining a comfortable and healthy environment in your building.
Plumbing Emergencies
From water leaks and burst pipes to clogged drains, we respond quickly to plumbing emergencies, preventing water damage and ensuring smooth functionality
Lighting and Control Systems
Our team promptly addresses lighting failures, malfunctioning switches, and issues with automated control systems, ensuring your facility stays properly lit and operational.
Fire Safety System Troubleshooting
Quick action on fire alarms, sprinkler systems, and emergency lighting to keep your property compliant and safe, especially in high-risk situations.
Backup Power (Generator/UPS) Support
We inspect and repair backup power systems like generators and uninterruptible power supplies (UPS) to ensure your building remains operational during power outages.
Critical Equipment Repairs
Our team tackles urgent repairs for critical mechanical and electrical equipment, reducing downtime and preventing potential delays in your operations.
Building Automation System (BAS) Troubleshooting
We handle immediate repairs and adjustments to your building’s automation systems, ensuring efficient management of MEP systems across the facility.
Emergency MEP Inspections
Our QRT conducts rapid assessments and corrective actions for any MEP systems identified as faulty or non-compliant, ensuring safe and reliable operation.
Fire Safety Management
Zero Compromise on Life Safety. Always Audit-Ready. Incident-Prepared.
We offer comprehensive Fire Safety Management that meets SCDF regulations and exceeds expectations. Our FSMs are SCDF-certified and FSMAS-registered, ensuring your premises are protected, compliant, and prepared.
Fire Safety Management
End-to-end fire safety planning, compliance, and coordination, led by qualified FSMs.
Fire Evacuation Plan (FEP)
Development and updating of customized evacuation plans tailored to your property layout and risk profile.
Provision of FSM Professionals
Deployment of licensed FSMs to oversee and manage fire safety compliance across your premises.
Fire Safety System Maintenance
Routine checks and servicing of alarms, sprinklers, extinguishers, and all essential fire protection systems.
Coordination with SCDF
Liaison with authorities to ensure seamless inspections, approvals, and compliance documentation.
Company Emergency Response Team (CERT)
Setup and training of CERT members to handle fire emergencies with speed and accuracy.
Fire Drills and Table-Top Exercises
Planning and execution of practical drills and scenario-based training for tenants and staff.
Fire Safety Audits and Inspections
Comprehensive audits to assess fire risks, system integrity, and regulatory readiness.